Juliet’s House in Verona: tickets, opening hours, prices and practical tips

Juliet’s House is Verona’s most visited monument after the Arena: it stands at Via Cappello 23, a five-minute walk from Piazza delle Erbe. The courtyard with Juliet’s statue and the famous balcony is free to enter, while the museum inside is paid and requires mandatory online booking. Since 1 April 2026, access to the museum route has been exclusively from the Teatro Nuovo in Piazzetta Navona, no longer from the archway on Via Cappello.
For the story behind the Romeo and Juliet myth and the literary origins of the Verona legend, read our article: Romeo and Juliet in Verona: the true story
Opening hours 2026
- Monday: 2:00 pm – 7:00 pm
- Tuesday – Sunday: 9:00 am – 7:00 pm (last entry 6:30 pm)
- Closed: 25 December and 1 January
- Free courtyard: Accessible from the archway on Via Cappello during the museum route’s opening hours
- Museum access (paid): From the Teatro Nuovo in Piazzetta Navona — one-way route, exit onto Via Cappello
Since 1 April 2026 entry to the museum route is exclusively from Piazzetta Navona (Teatro Nuovo). The archway on Via Cappello remains the exit and the entrance to the free courtyard.
Tickets and prices 2026
| Type | Price | Notes |
|---|---|---|
| Courtyard (from below) + Teatro Nuovo | 5 € | Online booking required |
| Courtyard + Teatro Nuovo + House (balcony included) | 12 € | Online booking required |
| Courtyard (outside only, no museum entry) | Free | Access from the archway on Via Cappello |
| Children under 5, visitors with a Disability Card + companion, tourist guides with a group, VeronaCard | Free | Online booking required |
Online booking is mandatory for everyone, including those entitled to free entry (VeronaCard, disabled visitors, etc.). We recommend buying tickets only on:
Do not buy from unofficial channels — entry is not guaranteed.
What you can see: free courtyard vs. paid museum
The courtyard (free entry)
The courtyard at Via Cappello 23 is freely accessible through the archway on Via Cappello. Here you’ll find:
- Juliet’s bronze statue (1969, sculpture by Nereo Costantini) — tradition holds that touching her right breast brings luck in love
- The balcony — visible from below, built in the 1930s using an adapted medieval sarcophagus
- The wall of letters — where visitors have stuck love notes for decades (today mostly on removable panels)
The free courtyard is busiest between 10 am and 4 pm. For a photo without the crowds, arrive right at opening (9 am, Tuesday to Sunday) or in the last 30 minutes before closing.
The paid museum (€12 — entrance from Piazzetta Navona)
The integrated museum route includes:
- Teatro Nuovo (Piazzetta Navona) — a monumental hall and foyer with an exhibition on the history and myth of Romeo and Juliet
- The courtyard — seen from inside the guided route
- First floor — the bedroom with period furnishings, and the balcony itself, accessible in person
- Second floor — reopened on 23 July 2026 after renovation works
- Third and fourth floors — currently closed to the public.
How to get to Juliet’s House
- On foot from Piazza Bra: 7 minutes via Via Mazzini (pedestrian street)
- On foot from Piazza delle Erbe: 3 minutes heading south
- Museum entrance: Piazzetta Navona (Teatro Nuovo) — NOT from Via Cappello
- Free courtyard: Archway on Via Cappello 23 — always from here
- Nearest car park: Parcheggio Arena (Piazza Bra) or Parcheggio Cittadella — the whole area is under traffic restrictions (ZTL). You can find more parking information on this page.
How much time to allow
The free courtyard: 15–20 minutes is more than enough to see the statue, photograph the balcony and read a few love notes on the wall. The queue to touch the statue can take 10–15 minutes at peak times.
The full museum route (€12): 45–60 minutes, including the Teatro Nuovo, the courtyard and the house. The upper floors add another 20–30 minutes.
Tip: fit the visit into your morning, before Piazza delle Erbe and Piazza dei Signori. That way you’ll avoid the afternoon crowds and catch the best light in the courtyard.
Is Juliet’s House worth the ticket?
enough. If you want to actually stand on the balcony rather than just see it from below, it’s worth buying the paid entry — although in our view, the best way to experience it fully is with a guide.
Our Le Meraviglie di Verona guided tour, for example, includes Juliet’s House as part of the historic centre route, with a licensed guide who explains the building’s medieval history, the story of the Dal Cappello family, and how the Shakespearean legend turned an old medieval inn into Italy’s most romantic landmark.
When to go: tips for avoiding the queue
Juliet’s House is open all year round and is one of Verona’s most visited monuments. Here are the best times to visit with less waiting:
- Early morning (9:00–10:00 am, Tuesday to Sunday) — the quietest time, with the best light in the courtyard
- Evening (6:00–7:00 pm) — smaller crowds, a different atmosphere
- Low season (November–March) — minimal waits, cold but manageable temperatures
- Avoid: summer weekends between 10 am and 4 pm, June–August in general, and public holidays
Online booking with a time slot is mandatory. Tickets cannot be bought on-site — there is no ticket office. Always book ahead, especially in summer.
What to see nearby
Juliet’s House is a short walk from other landmarks in the historic centre:
- Piazza delle Erbe (3 minutes) — the former Roman forum, home to the daily market
- Piazza dei Signori / Piazza Dante (5 minutes) — the heart of Scaliger power, with the tombs of the Arche Scaligere
- Romeo’s House on Via Arche Scaligere (5 minutes) — once belonged to the Monticoli, the real Montagues: no queue, no ticket
- Museum of Frescoes and Juliet’s Tomb (15 minutes on foot) — a medieval sarcophagus in a Gothic cloister, almost always empty
Discover our complete one-day Verona itinerary,
Additional information
Juliet’s House is just one stop on a historic centre that tells a much bigger story than a sixteenth-century legend. The Wonders of Verona guided tour takes in Piazza delle Erbe, Piazza dei Signori and the Arche Scaligere, setting Juliet’s House within a route that weaves together Roman history, Scaliger power and Shakespearean myth — with balcony access included, no separate booking required.
FAQ
The outside courtyard with the statue and the view of the balcony from below is freely accessible from the archway on Via Cappello. The indoor museum route (Teatro Nuovo + courtyard + house with balcony access) is paid: €5 for the courtyard and theatre, €12 for the full route with the balcony. Online booking is mandatory for all routes, paid and free alike.
Booking is mandatory and can only be done online at verona.midaticket.it (also reachable via museiverona.com). There is no ticket office for same-day purchases. The Comune di Verona advises against buying from third-party sites: entry is not guaranteed with tickets from unofficial channels.
Since 1 April 2026, the entrance to the paid museum route has been exclusively from the Teatro Nuovo in Piazzetta Navona. The archway on Via Cappello 23 is now the exit of the route and the entrance to the free courtyard. If you arrive at the Via Cappello archway looking for the ticket office, you need to head to Piazzetta Navona.
Yes — the balcony is accessible with the full €12 ticket (the complete route: Teatro Nuovo + courtyard + house). It is not accessible with the €5 ticket or with the free courtyard visit.
The free courtyard takes 15–20 minutes. The full museum route (€12) takes 45–60 minutes. The quietest time is early morning (opens at 9 am, Tuesday to Sunday) or during the low season (November–March).
Yes, but with reduced hours: on Monday it opens at 2 pm and closes at 7 pm. From Tuesday to Sunday it opens at 9 am. The museum is closed on 25 December and 1 January.